Fan Safety Guidelines

THE WELL-BEING OF OUR GUESTS AND STAFF IS ALWAYS OUR TOP PRIORITY, AND AS WE RETURN TO SPORTING EVENTS, GAMES AND LIVE EVENTS, CONCERTS AND FAMILY SHOWS, HEIGHTENED SANITIZATION, HEALTH, AND SAFETY PROTOCOLS WILL BE IN PLACE AT YUENGLING CENTER. THE NEW PROCEDURES AND PROCESSES FOLLOW GUIDELINES SET FORTH BY THE CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) AND LOCAL AGENCIES, WHICH ARE EVOLVING AS NEW INFORMATION IS AVAILABLE. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY BEFORE ATTENDING ANY EVENT AT THE YUENGLING CENTER.

 

Face coverings that cover both the nose and mouth are recommended to be worn inside Yuengling Center and on Yuengling Center Grounds (including parking lots and plazas), except when actively eating and drinking in a ticketed seat. Please see our Face Covering Policy for more details. 

Please note that an individual show may require that face coverings be worn during the show. Please visit the event page of the show you are attending to find out if a face covering will be required to be worn during the show.

Hand sanitizer dispensers have been installed throughout Yuengling Center and can be found throughout the arena concourse for use.

 Guests should practice physical distancing inside and outside of Yuengling Center. 

 We ask that guests maintain distance between other patrons outside of their immediate party as they arrive at arena entrances. Guests will go through a minimal-contact security screening.

 An established sanitization team, solely focused on high touchpoints in the arena, will regularly be cleaning. This team is using electrostatic sprayers to sanitize all the surfaces prior to any guests entering the facility.

High touch surfaces and heavily trafficked areas within Yuengling Center will be cleaned and disinfected throughout events. After every event, all spaces and seating areas will go through an additional disinfection process. 

Restrooms will be sanitized and cleaned frequently. Some stalls, urinals and sinks will be closed to facilitate physical distancing. We ask that guests please wash their hands before returning to their seats.

Personal bags that are smaller than 12x12x12" will be permitted inside Yuengling Center, while large bags, backpacks, wrapped packages, etc. will not be permitted inside the venue and should be taken back to the guest’s vehicle. Parenting and Medical Bags will be permitted. 

 All tickets will be digital and available on guests’ mobile devices. 

Tickets purchased for USF games can be managed by downloading the South Florida Bulls mobile app from your phone’s app store. 

 Tickets purchased for Yuengling Center events will be available through the Ticketmaster mobile app.

 Elevators will be available for use for guests with ADA needs and will follow social distancing practices.  Touchpoints will be sanitized regularly.

 Capacities will be limited within the USF team store and at retail operation points to allow for physical distancing while shopping. Markers will be located on floor to allow for physical distancing during check out.

  • Cashless transactions will be put in place to minimize contact points

Food & beverage operations will continue to comply with applicable health and safety regulations. 

  • Distancing guidelines will be displayed to allow for proper line queuing
  • Cashless transactions will be put in place to minimize contact points 
  • Distancing guidelines will be provided for guests while waiting in line
  • Food & Beverages will be pre-packaged with condiments included

 

 

Guest Assumption Of Risk

 

I acknowledge the contagious nature of the Coronavirus/COVID-19 and that the CDC and other public health authorities still recommend practicing social distancing. I further acknowledge that the Yuengling Center has put in place preventative measures to reduce the spread of the Coronavirus/COVID-19. I further acknowledge that the Yuengling Center cannot guarantee that I will not become infected with the Coronavirus/COVID-19 while attending an event at the Yuengling Center (an “Event”). I understand that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 at an Event may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Yuengling Center staff, contractors, and people in attendance at the Events. I acknowledge that by virtue of my attendance at an Event, I am increasing my risk to exposure to the Coronavirus/COVID-19.

I acknowledge that I must comply with all set procedures to reduce the spread while attending and Event.

Further, at each Event, I shall attest that:

  • I am not experiencing any symptoms of COVID-19 (e.g., a fever of 100.4⁰F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms associated with COVID-19 identified by the CDC) and have not experienced such symptoms in the last 24 hours. 
  • I, nor anyone I live with or have close contact with have been diagnosed with COVID-19 in the last 48 hours.
  • I have not been contacted by a local public health authority within the last 14 days due to having had a close contact with an individual infected with COVID-19.
  • I have not been directed to quarantine by a physician or local public health authority.
  • I have not tested positive for, or been diagnosed with, COVID-19 within the last 10 days and/or have not received clearance from a physician to discontinue isolation.

I hereby release and agree to hold Tampa Bay Entertainment Properties, LLC, VSG Enterprises LLC, the Yuengling Center, The University of South Florida Board of Trustees, Sun Dome, Inc., the Event promoters, sponsors, operators, contractors, agencies, advertisers, and/or vendors, and each of their affiliated companies, and any of the respective present and future parent, subsidiaries, affiliates, partners, members, officers, directors, employees, stakeholders, shareholders, agents, insurers, representatives, successors and assigns of each of the foregoing entities and persons (collectively, the “Group”) harmless from, and waive on behalf of myself, my heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs (including any attorneys’ fees), expenses and compensation for damage or loss to myself and/or property that may be caused by any act, or failure to act of the Yuengling Center, or that may otherwise arise in any way in connection with my attendance at an Event. I understand that this release discharges the Group from any liability or claim that I, my heirs, or any personal representatives may have against the Group with respect to any bodily injury, illness, death, medical treatment, or property damage that may arise from, or in connection to, any services received from the Group.